Job Description

Clerical Assistant III

JOB-10047842

Anticipated Start Date

November 09, 2026

Location

New York, NY

Type of Employment

Contract Hire

Employer Info

Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Their vision is to be a fully integrated health system that enables New Yorkers to live their healthiest lives. Many of their roles are temp-to-hire, giving our client and our candidates the opportunity to ensure they are the right fit for a full-time position, as this comes with career advancement opportunities and excellent benefits. In fact, over 30% of our candidates have converted to full-time positions at our client.

Job Summary

We are seeking a detail-oriented and professional individual to join our client’s team as Clerical Assistant III. You will be responsible for all Front Desk operations, including scheduling, check in /out, co-pay collections, registrations, My-Chart enrollments, Bio-metric enrollments, meeting and greeting patients. .

Job Description

• Monitors the environment of the practice ensuring patient and staff safety
• Collaborate with clinical staff to ensure patients receive the best possible care
• Participate in meetings and huddles when necessary
• Monitors and facilitate the proper usage of Patients’ Kiosks for virtual visits
• Interacts and communicates with patients with Behavioral Health needs
• Practices contingency plans are initiated during emergencies such as IT and power outages
• Monitors compliance as per OMH, JC, and CMS standards
• Provides HIPPA compliant patient appointment information with agencies and other sites as required
• Monitors equipment and clinic environment -may submit work orders as needed
• Assist with Performance Improvement & Quality Assurance reports and data collection
• Calls patients to remind of upcoming appointments
• Monitors show rates closely and shares with providers
• Requisitions in-house supplies
• Assists in other units within Behavioral Health as needed
• Performs other related duties as assigned.

Additional/Recap of Duties:

• Answer telephone, relays messages, and directs accordingly.
• Is responsible for wearing professional attire to the workplace as well as during off-site work when conducting business on behalf of Metropolitan Hospital, as per dress attire policy.
• Promote a positive and pleasant attitude conducive to the workplace, which enhances and furthers the Mission, Vision and Value Statement.
• Meet all H+H compliance standards/requirement such as annual physical evaluation/assessment, Annual assessment Training; ELM trainings, and Fire Drill participation; annual OHS compliance
• Adheres to the Mission/Vision/Value Statement and Guiding Principles of the Organization in all endeavors.

Skills Required

• Two years’ experience
• Outstanding customer service skills
• Ability to motivate and supervise staff
• Bilingual – Englis and Spanish

Machines, Tools, Equipment Operated:

• Electronic Medical Record
• Internet access to HMO sites for insurance verification purposes
• Xerox/ Fax Machine
• Departmental Forms & Reports
• Epic -Cyrocome
• Physical Demands: May pick up boxes when needed

Education/Training/Certifications

• High School Diploma Required

Additional Requirements

• Shifts for these two workers will be one from 7am-3pm and one from 12pm-8pm. Please indicate in your submission which shift(s) your candidates can work.

Pay Rate

• $22–$26 per hour, based on experience, skills, and market factors

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.

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